Eye Health Clinic Cayman is seeking a professional, customer-focused, and highly organised Receptionist / Front Desk Administrator to join our growing specialist ophthalmology team. The successful candidate will be responsible for providing a welcoming and efficient front-line service to patients, visitors, healthcare professionals, and insurance providers while supporting the smooth day-to-day operation of the clinic. Key responsibilities include managing appointments and patient scheduling, coordinating patient registration and check-in/check-out processes, maintaining accurate electronic patient records, handling telephone and email enquiries, and providing general administrative support. The role also includes preparing invoices, processing payments, reconciling daily receipts, verifying insurance coverage, obtaining authorisations, submitting claims, and liaising with insurance providers regarding billing and payment queries. Applicants must have a minimum of two years' experience in a receptionist, front desk, customer service, or administrative role. Experience in medical billing, invoicing, insurance verification, and healthcare administration is highly desirable. Candidates should possess excellent communication, organisational, customer service, and computer skills, together with strong attention to detail and the ability to work effectively within a multidisciplinary team. Experience in an ophthalmology, medical, or healthcare setting and familiarity with electronic practice management systems are advantageous. All appointments are subject to satisfactory references, regulatory approvals, and Cayman Islands work permit approval.
5 days remaining
