Retail Supervisor

The Retail Supervisor is a full time position responsible for the daily operation of the Hotel’s managed Retail stores. Accountable for training and appraising our Ladies and Gentleman’s and ensuring that The Ritz-Carlton standards are being executed in all Retail areas. Will be responsible to achieve area customer satisfaction, employee engagement, area specific standards and financial goals. This position will also support the monthly inventory process, receiving of shipments, tagging, stocking and setting up attractive displays of merchandise in all outlets. The Retail Supervisor is an operational position that requires flexible schedule, transporting heavy boxes, must able to be stand up for long period of time, handle cash with accuracy and be able to handle food and beverage following the company’s standards.

The ideal candidate will have

• A minimum of 2 years previous retail experience in a luxury hotel / store
• Previous supervisory experience in hotel operations would be an asset
• A college degree is desirable and proven academic achievements
• Must possess a flair for design, artistic eye and creativity
• Excellent written and verbal communication skills in English
• The ability to maintain an electronic retail inventory system with excellent computer skills
• Strong accounting / financial skills.
• Ability to motivate a team
• Detailed Oriented
• Able to work week days, weekends and holidays