Requires 3 years’ experience in assisting and overseeing the successful deployment of applications to users. Coordinate and conduct application training sessions for employees. Collaborate with departmental process owners to facilitate process discovery and develop user stories. Create comprehensive and user-friendly technical documentation and user manuals. Conduct thorough usability testing of in-house applications, document findings, and compile detailed bug reports for resolution. Collaborate with business users to gather feedback on application functionality and adherence to business processes. Provide technical support for software-related issues. Ensure that software functionalities align with departmental workflows. Monitor software usage metrics and address compliance or efficiency issues.
16 days remaining
