Cashier

A restaurant cashier manages customer transactions, handles payments, provides excellent customer service, and supports smooth front-of-house operations. Key Duties and Responsibilities Customer Interaction and Service

• Greet customers warmly and provide a welcoming atmosphere
• Answer guest inquiries about menu items, specials, and restaurant policies
• Handle customer complaints or concerns politely and efficiently
• Function as a host/hostess when needed, including seating guests and managing reservations

Payment and Cash Handling

• Process customer orders and payments accurately using cash, credit/debit cards, or gift cards
• Must be proficient and operate the POS system efficiently and issue receipts
• Balance cash drawers at the beginning and end of shifts to ensure accuracy
• Handle refunds, exchanges, and check splitting as required

Order and Coordination

• Coordinate with kitchen staff for takeout, pickup, or special orders
• File and manage orders to ensure timely service
• Assist in rounding up and closing the restaurant at the end of shifts

Operational Support

• Maintain a clean and organized cashier station, adhering to health and safety standards
• Assist other staff with minor tasks to support smooth restaurant operations
• Monitor inventory levels at the front counter and restock supplies as needed

Additional Responsibilities

• Engage in suggestive selling to promote menu items or specials
• Participate in special events or promotions, including gift card operations
• Ensure compliance with food safety and hygiene practices
• Stand for long periods and work efficiently in a fast-paced environment

Skills and Qualifications

• Strong communication and interpersonal skills
• Basic math skills and accuracy in handling cash transactions
• Familiarity with POS systems and credit card machines
• Ability to multitask and maintain attention to detail during busy periods

This comprehensive list covers the essential duties and responsibilities of a restaurant cashier, highlighting both customer-facing and operational tasks that ensure efficient and professional service in a restaurant setting

• Must have a high school diploma or equivalent
• Must be able to work long hours and standing for long periods of time
• Must be willing to work weekends, late nights and early mornings and public holidays
• Valid Driver’s license is preferred.