Oversee and manage all areas of restaurant and make decisions on matters of importance.
Ensure that all PRIDE (DQ's "Personal Responsibility In Delivering Excellence") systems and routines are incorporated into the day-to-day operations of the restaurant.
Responsible for the development and achievement of the restaurant's business plan by working with the GM, Shift Supervior and owner and interacting with DQ corporate staff.
Ensure guest service in all areas is exceptional.
Take immediate and appropriate action to resolve problems and ensure customer satisfaction is maintained.
Organize and implement local restaurant marketing as well as regional and national marketing promotions to maximize community presence and generate restaurant sales.
Lead, inspire, and develop restaurant managers and crew through your personal example.
Establishment of performance expectations and the delivery of regular performance reviews.
Responsible for effective management and crew schedules to efficiently ensure that your restaurant is properly staffed for all day parts and sales volumes.
Manage restaurant P&L to optimize profit, control COGs, labor, and controllables.
Perform other duties and responsibilities as requested by Shift Supervisor.
