Maintains working knowledge of deli recipes and prepared foods.
Trains other staff as needed
Receives product deliveries, ensuring order and invoice accuracy
Stocks, rotates products according department standards
Catalogs and code invoices according to procedure
Prepare orders to customers satisfaction;
Control freshness by coding and rotating all products and remove out of code merchandise daily;
Maintain new items and weekly specials;
Slice, cut weigh and price merchandise according to price book;
Unload deli merchandise and transport stock to storage areas;
Keep pot sink area clean, following approved pot washing and sanitizing procedures;
Keep all equipment clean, following approved washing and sanitizing procedures;
Communicate temperature failure of cases and storage areas to Assistant Manager in charge;
Observe policies and procedures established for the Department;
Abide by all company policies as stated in the Employee Handbook;
Observe all safety laws concerning lifting and moving products;
Keep pot sink area clean, following approved pot washing and sanitizing procedures;
Keep all equipment clean, following approved washing and sanitizing procedures;
Inform Head Chef of out of stock products;
When transferring product from the store, properly complete the Interdepartmental Transfer Report;
Helping with inventory/cleaning on the fourth Sunday of every month;
Write out new recipes using standard measurement equipment to present to the Assistant Manager for future production;
Follow daily production sheets;
Perform any and all other tasks that might be required of you by management;
Ensure that you are fully aware of your schedule and report any required changes in advance of final schedule distribution.
Customer Service Hurley’s credo is “WINNING CUSTOMER SERVICE…EVERDAY…ALLDAY Cook’s are responsible for all aspects of delivering on this credo. The duties include: (But are not limited to)
Ensuring that every customer is treated fairly and with respect
Ensuring that our customers are guaranteed a “Safe” shopping experience.
Ensuring that customers are charged the proper price on all products
Ensuring that all customer queries are answered correctly and in a timely fashion.
Ensuring that all phone calls are answered by the third ring
And most importantly, to ensure that every customer receives any and all service that they require to complete their shopping experience.
