GONZALES INDUSTRIES LTD T/A BEAUTY AVENUE is looking to hire a motivated and enthusiastic Sales Assistant to join our sales team. In this role, you will be expected to assist with selling products, merchandise, and services to customers, as well as handling customer inquiries and complaints.
Receiving orders from customers via mail, phone, or other electronic means. Obtaining customers’ details and billing information, and entering them correctly on the order form. Identifying when item supplies are low or when orders could deplete available supplies. Informing customers about prices, shipping dates, and anticipated delays. Preparing invoices, shipping documents, and contracts. Forwarding information to the correct departments for delivery of the order. Inspecting outgoing orders to ensure compliance with customer specifications. Reviewing orders for completeness and forwarding incomplete orders for further processing. Recommending merchandise or services that will meet or improve upon customers’ needs. Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Loading and unloading items from vehicles. Providing excellent customer service, answering questions, and handling complaints from clients.
Proven working experience in retail sales. Basic understanding of sales principles and customer service practices. Proficiency in English. Track record of over-achieving sales quota. Solid communication and interpersonal skills. Customer service focus. Friendly, helpful, confident, and engaging personality. Ability to work on shifts, weekends, and holidays. With a clean police record.
9 days remaining
