USD$8.75 - USD$14 Per Hour (paid Bi-Weekly) + gratuities
Location
East End
Work Type
Full-time
Hours/Week
45
Education
Associate Degree
Experience
5-6 Years
Job Description
Responsibilities
Supervise all aspects of the housekeeping operation to ensure the department services are delivered with the aim of exceeding guest expectations to both guests and internal customers.
Optimize productivity and ensure housekeeping operations runs within budgeted financial framework.
Assist in the monitoring and review of quality standards for the department.
Ensure brand standards are adhered to.
Partake in the selection of new associates; conduct regular coaching and development reviews.
Foster a sense of team spirit among the housekeeping associates; ensure engagement and best possible service is provided to internal and external customers.
Ensure all associates work in a safe environment.
Analyze and respond to feedback, guest satisfaction and employee satisfaction information; give a positive commitment to continuous improvement of product and performance.
Effectively communicate with internal departments to ensure guest requests are exceeded.
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories.
Must maintain a professional image and demonstrable leadership skills.
Perform Housekeeping Attendant duties, as needed.
Contribute to performance evaluations as needed.
Qualifications
Minimum three (3) years experience in a housekeeping leadership role in a hotel required.
Ability to handle multiple tasks and work well in an environment with time constraints.
Ability to troubleshoot effectively.
Detail-oriented with good organizational skills, performing work accurately and efficiently.
Demonstrated excellent communication skills, both oral and written.
Strong computer skills, Microsoft Office (Word, Excel, PowerPoint)
Ability to lift up to 30lbs; sit, stand, walk for an extended period of time to perform work.
Must work a flexible schedule including outside of normal business hours i.e. evenings, weekends and public holidays, as needed
Pay Rate: USD$8.00 - USD$14.00 per hour + plus gratuities Benefits: In accordance with Cayman Islands law Location: Hampton By Hilton, Grand Cayman Employment Type: Full Time
