Hyperbaric Technologist & Administrative Assistant

Oxygen Cayman invites suitable and qualified Caymanian and permanent residents to apply for the following role: Hyperbaric Technologist & Administrative Assistant Role Purpose: The Hyperbaric Technologist & Administrative Assistant responsible for administering hyperbaric oxygen therapy (HBOT) treatments while ensuring patient safety, comfort, and effective therapy outcomes. This multifaceted role includes clinical responsibilities, patient management, and administrative tasks within a clinic setting. The Hyperbaric Technologist & Administrative Assistant plays a vital role in promoting patient wellness through specialised therapy. This position requires a blend of technical knowledge, clinical skills, and administrative capabilities to ensure a smooth and effective patient experience throughout their treatment journey.

Primary Responsibilities

• Patient Management:

i. Conduct initial patient assessments and intake interviews. ii. Monitor patients before, during, and after HBOT sessions for any adverse reactions. iii. Provide patient education on the benefits, risks, and procedures of hyperbaric oxygen therapy.

• Therapy Administration:

i. Prepare and operate the hyperbaric chamber, ensuring cleanliness and proper maintenance. ii. Assist patients in entering and exiting the chamber safely. iii. Administer HBOT according to established protocols and physician orders.

• Clinical Support:

i. Maintain accurate patient records, documenting treatments, observations, and any changes in patient condition. ii. Collaborate with healthcare team to develop and implement individual treatment plans.

• Administrative Duties:

i. Book and schedule patient appointments, ensuring efficient use of clinic resources. ii. Check patient insurance coverage, verifying benefits and eligibility for HBOT. iii. Process payments, including co-pays and outstanding balances, and ensure accurate financial records. iv. Schedule patients for initial consultations and follow-up appointments. v. Manage the appointment schedule, ensuring all entries are accurate and confirmed promptly. vi. Coordinate with insurance companies to verify patient benefits. vii. Handle payments using the Point of Sale (POS) system, including processing cash, credit, and debit card transactions. Ensure accurate and secure handling of payments and maintain records of all transactions. viii. Assist the Clinic Manager with various administrative tasks as required.

• Safety and Compliance:

i. Ensure compliance with safety protocols and regulatory standards related to hyperbaric therapy. ii. Conduct routine equipment checks and maintenance, reporting any malfunctions or safety concerns. iii. Implement infection control measures and maintain a sterile environment.

• Patient Interaction:

i. Foster a supportive and compassionate environment for patients. ii. Address patient inquiries and concerns regarding therapy, billing, and wellness. iii. Encourage adherence to treatment plans and follow-up appointments.

• Flexibility and Support:
• Demonstrate flexibility and availability to work across the week, including potential shifts on Saturdays and Sundays.
• Identify and implement system improvements as needed.

Qualifications

• Education:

i. High school diploma or equivalent; certification in hyperbaric medicine preferred. ii. Additional training in healthcare or clinical assistance is an advantage.

• Experience:

i. Previous experience in a healthcare setting or wellness clinic is preferred. ii. Familiarity with hyperbaric oxygen therapy and its applications is a plus.

• Skills:

i. Strong interpersonal and communication skills to interact effectively with patients and team members. ii. Ability to perform clinical tasks with attention to detail and precision. iii. Proficiency in using medical equipment and technology related to HBOT. iv. Familiarity with medical billing, insurance verification, and payment processing.

• Certifications:

i. CPR and First Aid certification. ii. Qualification / Certification in hyperbaric oxygen therapy preferred.

Working Conditions

• This position may require working flexible hours, including evenings or weekends.
• The technician may be exposed to high-pressure environments within the hyperbaric chamber.

Reports to: Practice Manager Location: Align Wellness Studio, Camana Bay and Harbour Walk. How to apply: Via WORC portal or send resumes and qualifications to info@oxygencayman.ky by May 31, 2026.