Caregiver / Domestic Helper / Office Clerk

Care and Chores Services Ltd. is looking for a dependable, hardworking, and qualified individual to fill the roles of Caregiver, Domestic Helper, and Office Clerk. This position will require providing caregiving and domestic assistance for 24 hours per week, along with performing office clerical and administrative duties for an additional 16 hours per week. The ideal candidate must be reliable, organized, responsible, and capable of effectively managing caregiving, domestic duties and administrative tasks.

Domestic Helper / Caregiver Duties

Provide personal care and assistance to clients as required. Assist with bathing, dressing, grooming, and other daily activities. Prepare meals and assist with feeding when necessary. Administer or remind clients to take medications as directed. Maintain a clean, safe, and comfortable living environment. Perform laundry, ironing, cleaning, and other household duties. Assist clients with mobility and routine activities. Monitor clients’ general condition and report concerns to the appropriate person. Accompany clients to appointments or other activities when required. Provide companionship and emotional support. Must be flexible to live-in on job location as needed with a flat rate within Labour Law.

Office Clerk Duties

Answer telephone calls, emails, WhatsApp messages, and general inquiries. Prepare, organize, and maintain office records and files. Perform data entry, filing, scanning, photocopying, and document preparation. Schedule appointments, interviews, and meetings. Assist with preparing employment and recruitment documents. Maintain records of domestic helpers, caregivers, clients, and placements. Coordinate communication between clients, workers, and the agency. Receive and process applications and supporting documents. Assist with work permit and employment-related paperwork. Provide general administrative support to management and staff. Prepare timely requested duties and work schedules (must be computer literate and knowledgeable with Microsoft Office or WPS, especially Excel). Provide support for scheduling meetings, appointments, and travel arrangements. Maintain a clean and organized office environment.

Qualifications

• Must have at least 3 years of experience in domestic work, caregiving, office administration, or a related field.
• Must be CPR, AED, and FA certified
• Must be able to produce a clean police clearance (not older than 3 months)
• Must be able to prepare and cook meals and do general cleaning of all areas at home
• Must be able to read and administer prescribed medication
• Must be able and know how to support mobility of client/patient
• Must be able to handle and care for dementia, Alzheimer's, and depressed patients
• Must have high tolerance of complex personalities and exercise compassion and empathy
• Must be able to pay keen attention, observe, and make reports to superior/family/medical personnel
• Must know how to communicate via messaging platforms
• Must be flexible to live-in for duty when needed
• Having a CI driver's license is a plus
• Basic computer skills, including Microsoft Word, Excel, email, and messaging applications.
• Good written and verbal communication skills.
• Ability to maintain accurate records and handle confidential information.
• Strong organizational and time-management skills.
• Knowledgeable about basic troubleshooting.
• Must be flexible to answer calls at odd hours and rearrange staff duties.
• Must hold the phone / regular and odd hours/weekends/holidays.
• Must have knowledge and experience in both professional housekeeping and caregiving services, especially for older persons.
• Must be able to drive and have your own vehicle.