Loss Prevention Officer

The Loss Prevention Officer is responsible for providing protection for hotel guests, employees, and property. They are also responsible for giving guests a sense of comfort and well-being by maintaining a visible presence. Job Duties and Functions:​

• Conduct regular patrolling of the premises & safety and security inspections as necessary.

​2. Conducts and prepares reports relating to internal investigations of any losses or violations of company policies and procedures ​3. Conducts investigation of any guest incident or claims and prepares a detailed report accordingly.

• ​Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).

​5. Follows emergency management and hurricane plan as laid out by management. ​6. Responsible for maintaining thorough knowledge of the law and local police ordinances. ​7. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid

• ​Follows preventative security programs as laid out by the management.
• ​Approach all encounters with guests and employees in a friendly, service-oriented manner.

​10. Perform any other duties as requested by management.

Education and Experience

• Prior experience in security, safety or loss prevention function is preferred.
• ​Must have First aid & CPR certification from relevant authorities.
• ​Must be able to evaluate and select among alternative courses of action quickly and accurately.
• ​Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• ​Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.

​6. Ability to work a flexible schedule including weekends and public holidays. The standard expected work week is 45 hours, but actual schedules depend on business needs.