Accounts Receivables

Ensure the hotel’s Accounts Receivable function is administered accurately and effectively, with a focus on timely invoice generation, posting of payments, and account management. Maintain proper internal controls in the receivables process to safeguard hotel assets, prevent errors or misapplied payments, and ensure guest and client accounts remain current. Adhere to corporate policies and procedures for billing, payment application, and record retention, reporting any deviations to the Finance Manager or General Manager. Verify and reconcile customer accounts on a regular basis, resolving discrepancies promptly and maintaining positive client and guest relationships. Assist with budget preparation by providing accurate revenue data and analysis of receivables trends to department heads. Provide accounts receivable reporting and analysis to support management decision-making as directed by the Finance Manager or General Manager. Support month-end closing by ensuring all payments are posted, outstanding balances reconciled, and receivables are accurate. Participate in team meetings and collaborate with other departments to ensure smooth operations. Actively collaborate with and monitor the Front Office or Sales teams to ensure all invoices, credit notes, and payments are accurate and applied correctly. Knowledge, Skills, and Competencies: Minimum 2 years’ experience in accounting, with direct hands-on experience in Accounts Receivable; hospitality industry experience preferred. Strong working knowledge of invoicing, customer account reconciliation, and general ledger coding. Familiarity with accounting and property management systems such as QuickBooks, SUN, Opera, or similar. Exceptional attention to detail and accuracy in processing financial data. Strong organizational and time management skills, with the ability to prioritize and meet deadlines. Proficiency in Microsoft Excel, Word, and accounting software for reporting and analysis. Ability to work independently while maintaining collaboration with finance and operational teams. Solid analytical and problem-solving skills, with a focus on resolving customer account and payment issues efficiently. Additional Requirements: This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.