Public Area Attendant

The Role The Public Area Attendant is responsible for maintaining the cleanliness, hygiene, and overall presentation of all public and back-of-house areas of the hotel to the highest standards. This role ensures that all guest-facing spaces are immaculate, well-maintained, and reflective of luxury service experience. Key Responsibilities Cleaning & Maintenance of Public Areas Clean and maintain all public areas, including lobby, entrance, corridors, elevators, restrooms, restaurants, function rooms, and recreational facilities Ensure floors, carpets, furniture, fixtures, and glass surfaces are spotless and well-presented Regularly clean and sanitize high-touch areas such as door handles, elevator buttons, and handrails Ensure public restrooms are clean, fully stocked, and maintained at all times. Ensure all glasses are clean and maintain on daily basis. Ensure all check lists are Up to date. Perform Monthly scheduled deep cleaning projects as assigned. Guest Experience & Service Uphold luxury philosophy of intuitive and anticipatory service Be visible, courteous, and responsive to guests while working in public areas Assist guests with directions and basic information when required Maintain a professional appearance and demeanor at all times. Cleaning Equipment & Supplies Use cleaning equipment and chemicals properly and safely Maintain cleanliness and readiness of tools, machinery, and janitorial carts Monitor supply levels and inform the Supervisor of any shortages Ensure proper storage of cleaning chemicals and materials Coordination & Communication Communicate effectively with Supervisors regarding assigned tasks and completed work Report maintenance issues, damages, or safety concerns promptly Coordinate with Engineering and other departments as needed Ensure timely response to cleaning requests and urgent situations Hygiene, Safety & Compliance Follow all hygiene, sanitation, and cleanliness standards Adhere strictly to health and safety regulations Use personal protective equipment (PPE) as required Report any accidents, hazards, or unsafe conditions immediately Support to Operations Assist with special cleaning projects, events, or high-traffic periods Support housekeeping operations during peak times as required Help maintain a clean and organized back-of-house environment Additional Requirements: This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands. Qualifications & Experience High school diploma or equivalent (hospitality training preferred) Previous experience in housekeeping or cleaning roles is an advantage (luxury hotel experience preferred) Physically fit and able to perform cleaning tasks and stand for extended periods Basic understanding of cleaning methods and hygiene standards Basic English communication skills Positive attitude and willingness to learn Attention to detail and cleanliness standards Strong work ethic and reliability Guest-focused service mindset Teamwork and cooperation Time management and efficiency Professional appearance and attitude