Houseman

We are accepting applications for the following position

HOUSEMAN

The Houseman is responsible for cleaning and maintaining the public areas of the hotel, assisting room and laundry attendants, assist maintenance staff and responding to guest requests.

RESPONSIBILITIES INCLUDE

• Assist housekeepers with related duties including stocking linen carts, changing bed linens, removal of refuse, prepare room supplies; ensure supplies are ready and available.
• Provide professional, friendly and attentive service to guests; proactively anticipate guests needs, respond promptly to inquiries and requests.
• Be familiar with property amenities and services.
• Adhere to cleaning procedures and carry out duties in accordance with health and safety protocols.
• Coordinate with various departments to ensure rooms and hotel areas are ready to receive guests; support front desk with room deliveries.
• Maintain common areas including hallways, lobby, pool area; undertake deep cleaning projects and floor care as required.
• Collaborate and communicate with internal departments to ensure guest satisfaction during their stay.
• Properly store inventory of cleaning related supplies including room amenities.
• Communicate with others efficiently to ensure all tasks are completed in an effective manner.
• Report any observed damage, repairs or replacements required to equipment and/or rooms immediately to Housekeeping Supervisor.
• Other related duties may be assigned from time to time.

QUALIFICATIONS

• Minimum 1 year of directly related experience in housekeeping within a hotel.
• High school or equivalent education required.
• Strong multi-tasking and problem solving skills.
• Able to effectively deal with internal and external customers.
• Able to troubleshoot effectively.
• Detail-oriented, performing work accurately, in an organized and efficient manner.
• Able to work indoors and outdoors as required to carry out duties; lift up to 30lbs on a regular basis; sit, stand, walk for an extended period of time
• Must be comfortable working a flexible schedule and have the ability to work outside of normal business hours including evenings, weekends and public holidays, as needed

BENEFITS: In accordance with CI Labour Act Full Time position up to 45 hours per week Location: Hampton by Hilton, Grand Cayman, Cayman Islands