KYD$71,206.2 - KYD$108,997.2 Per Annum (paid Bi-Monthly)
Location
North Side
Work Type
Full-time
Hours/Week
45
Education
Master´s Degree
Experience
7-8 Years
Job Description
Primary Responsibilities
Manage business at the country level while serving on and reporting to Country Manager for Cayman/Bahamas/Bermuda.
Contribute to the development of strategy for the commercial, operational, and organizational aspects of the business.
Supervise Sales, Operations, Point of Service Retail, Finance, Personnel, Employee Relations.
Manage the country-level P&L (local contribution and EBIT), cost and revenue management and ensure compliance to internal controls
Develop, manage and deliver annual operating plan (budget).
Identify and develop commercial growth opportunities with new and existing customers.
Make difficult decisions and ensure that they carried out properly on topics including, but not limited to, product and market strategy, business development, or capital investments within country.
Ensure that the country develops both realistic and aggressive plans that deliver business success and long-term profitability
Provide and/or maintain industry leadership in the market through the 'best' service levels.
Ensure the company has the appropriate local legal representation to represent DHL to the agencies, organizations, banks, ministries, and other local private and government organizations.
Optimize service levels and cost productivities while maintaining a high level of employee engagement
Approve and/or lead all major projects including integration projects on the country level.
Develop and implement initiatives and processes for business/functional area within overall area of responsibility.
Envision and create new methods, techniques, and/or processes across job areas or functions.
Advocate for continuous improvement of all country processes and ICCC.
Establish and maintain personal accountability and relationships with top 20 customers and their senior management teams.
Supervise, coordinate, and lead professional and supervisory level subordinates in order to accomplish operational plans and results.
Recruit and develop the members of the country leadership team; direct their efforts as needed to keep them motivated and successful.
Conduct communications and updates with all staff, and conduct regular one-on-one meetings with leadership team.
Approve key personnel decisions for the country.
Support and promote roll out of CIS/CIM trainings.
Ensure performance planning, coaching, and evaluations occur per policy.
Maintain an adequate labor environment.
Drive commitment, motivation, employee engagement and employee enthusiasm for company and division.
Optimize team structure, roles, and performance targets in co-operation with functional leaders.
Evaluate performance and propose performance-based compensation for direct staff.
Ensure compliance with policies, procedures, and processes across the organization, while delivering the goals set in the areas for productivity, performance, quality, and profitability.
