Reservations Coordinator

Reservations Coordinator Seeking hardworking and dedicated individual who will be responsible for the group and transient reservation process from creating group room blocks, to entering rooming lists, wholesaler reservations, setting up billing instructions, as well as attending pre-conference meetings and going over program details with Meeting Planners. The Coordinator will also work closely with the Meeting and Special Events Manager and the Meeting Planner to ensure defect-free work. The ideal candidate will have:

• A minimum of one year experience in hotel reservations or front desk is required
• Advanced computer skills including Word, Excel, Outlook
• Experience/working knowledge with MARSHA and OPERA/FIDELIO
• Ability to enter, access and analyze data
• Ability to convey information from reports to appropriate departments
• Must be able prioritize and organize work assignments plus identify and solve problems
• Work well under pressure without direct supervision, plus remain calm and resolve problems
• Deal with large volume and variety of requests while maintaining attention to detail, plus good judgment in making decisions