The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter; arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a Cayman Islands based Business Improvement Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent. Who We Seek Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work. About the Role Reporting to the Continuous Improvement Lead, the Business Improvement Analyst (BIA) will be key in defining and driving business improvement initiatives. For each initiative, this position will partner with the business to determine the problem statement, perform root cause analysis, calculate ROI, identify quick-wins, create, evaluate and recommend a portfolio of solutions, perform process analysis and transition improvements to the business. The successful applicant will identify data and perform operational analysis to inform improvement efforts. The BIA will be working with key stakeholders from all parts of the organisation. Using a combination of strong business understanding, solid analytical and problem-solving skills, and excellent interviewing and facilitation techniques, this role will drive business solutions to solve our biggest challenges.
Key responsibilities include
Apply appropriate tools and methodologies to complex business problems while identifying and implementing solutions to drive operational and technology-centric change
Partner with the business to identify, size, priortise and scope business improvement opportunities
Lead process, data and tool reengineering efforts
Perform qualitative and quantitative analysis to assess and measure effectiveness of potential solutions. Where quantitative data is not available, apply logical approach for quantifying the problem and solution
Prepare and facilitate improvement workshops that support process, operations, data and tool changes
Build strong partnerships with team members, including operation team members, business product managers and IT project managers. Collaborate effectively across matrixed global teams
Support the creation or development of standard work, operational metrics, training programs and defined roles and responsibilities across cross functional teams
Support one or more assigned value streams or capabilities across Maples Group
Map the AS-IS and TO-BE business processes using the standards from BPMN 2.0, acknowledging improvements can be operational or technological driven
Collaborate globally with flexibility to work across different time zones depending on project needs
Partner with change management team to define change impact assessments, supporting stakeholders' readiness, and ensure smooth and incremental transition to new processes and ways of working
Act as a catalyst for change by guiding team through new practices, reinforcing desired behaviors, and helping embed improvement mindset across business units
EXPERIENCE
What You Bring In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
Bachelor's degree in Business, Engineering or a related field or the equivalent experience
Minimum of 3 years' experience as a Process Analyst, Project Manager or directly working in legal or financial services business operations
Experience with BPMN 2.0 or similar process documentation methodology
Strong people and communication skills including facilitation and presentation
Ability to deliver under timeline pressure and respond to a changing environment and comfortable operating with shifting priorities and evolving business needs
Effective leadership skills and proven ability to influence individuals and teams to achieve results
Ability to manage stakeholders with multiple conflicting demands on their time
Experience working with international, virtual, multi-cultural, multi-disciplined, and high-performing working teams
Extensive experience reviewing and examining business processes and systems, modeling and analysing data, organising activities and developing business strategies
High level of quality in work products, including detailed documentation, comprehensive analysis and precision in conclusions made
Appropriate process training/qualifications preferred (Lean, Six Sigma, Prosci)
Experience working in a legal, financial or professional services environment is preferred
