Greet every customer Serve customers promptly and minimize delay and wait time Handle inquiries and identify customer needs Provide product information including price, location, and use of merchandise to customers Record requests for merchandise, order products, and notify customers promptly Operate the cash register and prepare customer receipts efficiently Process credit and debit cards, checks, gift certificates, cash, and all other forms of payment in accordance with established policies Balance the cash register at the end of each shift or as scheduled Follow store policies for merchandise returns Wrap, package, and/or bag merchandise appropriately Work to prevent damage and theft of merchandise, and preserve materials in saleable condition Record and update merchandise tracking lists Maintain stock reports to ensure appropriate product levels Complete miscellaneous inventory and sales reports as assigned Answer telephone calls courteously and provide callers with information as requested Stock shelves, counters, racks, and tables with merchandise Organize and rearrange merchandise as necessary Mark and tag merchandise with pricing, size, and product specifications Assist with the presentation of window displays, promotional presentations, and sales programs as assigned Clean shelves, counters, and tables Return misplaced items to correct locations Participate in book events, including talks, signing sessions and reading groups Other key duties and special projects as assigned by Bookstore Manager or Assistant Bookstore Manager
Ensure customers satisfaction through excellent customer service Ensure accurate operations of the cash register Ensure accurate entries of received products through the inventory maintenance program Ensure that merchandise is stored, handled, and displayed in accordance with established company policies and procedures.
Minimum of a High School Diploma Ability to work a variety of shifts, including days, late shifts, weekends, holidays Excellent customer service skills Ability to stand for extended time periods Ability to exert up to 50lbs. occasionally and/or up to 10lbs. frequently Frequent standing, bending, walking and lifting required. Strong Organizational skills Strong computer skills, with knowledge in MS Office. Previous experience in organizing events preferred. Satisfactory police record. Fluent in English. Full Time & Part Time positions available
9 days remaining
