We are looking for a reliable Dispatcher with previous experience in dispatching and customer service who is committed to providing our clients with an exceptional experience.
● Dispatches orders, optimizing driver's delivery routes to ensure timely deliveries. ● Monitors the progression of orders and ensures information is thorough and accurate. ● Engage with Bento Customers and Merchants by providing an exceptional customer experience. ● Effectively uses computer systems for tracking, information gathering and/or troubleshooting. ● Dispatches roadside assistance requests based on (safety, weather, traffic, etc.) ensuring police and other emergency calls are handled within established timeframes. ● Creates schedules/Creates and edits menus.
● High School diploma or equivalent and 1+ years of customer service experience. ● Minimum 1 year dispatching experience. ● Strong professional communication etiquette. ● Strong level of English written and spoken. ● Excellent telephone and interpersonal skills. ● Ability to perform multiple tasks in a fast-paced environment. ● Proficient computer skills; ability to type at least 30 words per minute, knowledge of Office applications (Typing, Excel and Word Test will be applied). ● Strong problem-solving, analytical, and critical thinking skills.
Schedules vary and include weekends, public holidays and overtime as needed. ● Regular 45-hour work week. ● Flexible hours including split shifts, based on operations with shifts between 8am - 12 midnight Monday-Sunday.
KYD $2,000.00 per month plus monthly Bento Credits. Health and Pension as per labour laws To apply, visit - https://bento.bamboohr.com/careers/49
1 day remaining
