Operations Coordinator - Cesspool & Septic Services Division

Seeking a mature, organized, proactive and dependable individual to oversee the daily operations of our cesspool services division.

Responsibilities include

Scheduling works and dispatching crews; Responding to customer enquiries in a timely manner; Invoicing and processing cash sales; Perform daily reconciliations to ensure all cash receipts, invoices and payments are accurately balanced and accounted for; Maintain accurate records of customer interactions, service contracts, complaints and operational activities; Managing and maintaining contracted septic pumping and other scheduled services; Ensuring excellent customer service and efficient workflow; Assisting with general administrative duties. Must be proficient in Microsoft Office and QuickBooks. Excellent organizational, communication and customer service skills. Ability to work under pressure. Able to multi-task and resolve problems effectively. Previous experience in operations, logistics and dispatch preferred.