USD$8 - USD$10 Per Hour (paid Bi-Weekly) + gratuities
Location
East End
Work Type
Full-time
Hours/Week
45
Education
Associate Degree
Experience
3-4 Years
Job Description
We are accepting applications for the following position
FOOD & BEVERAGE HOST/HOSTESS
The Food & Beverage Host/Hostess will be the face of our restaurant and responsible for customers' arrival experience, actively managing the restaurant floor plan and seating allocations of all guests.
RESPONSIBLITIES INCLUDE
Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat guests in either the bar or dining area depending on their preference
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the dining and bar areas
Tend to special guest needs and requests
Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door)
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Receive payments by validating credit charges and cash payments
Reconcile cash drawer by managing cash transactions
QUALIFICATIONS
Minimum two (2) years’ experience in a high-volume restaurant is essential as a Host/Hostess
Ability to handle multiple tasks and work well in environment with time constraints
Ability to troubleshoot effectively
Detail-oriented with good organizational skills, performing work accurately and efficiently
Must maintain a professional image
Ability to lift up to 25lbs; sit, stand, walk for an extended period of time
Must be able to work a flexible schedule including outside of normal business hours (i.e. evenings, weekends and public holidays, as needed)
Be able to work inside and outside under various weather conditions
A desire to help where needed and work as part of a team
