Sales Executive

We are accepting applications for the following position

SALES EXECUTIVE

The Sales Executive works closely with the Director of Sales to drive hotel revenue and occupancy by securing and maintaining strong relationships across corporate, leisure, and group markets. The role includes conducting sales calls and responding to enquiries while supporting the implementation of sales strategies to achieve occupancy and revenue targets.

RESPONSIBILITIES INCLUDE

• Identify and pursue new business opportunities within the local market and competitor activity to drive room revenue and increase occupancy.
• Develop and maintain relationships with corporate clients, travel agents, tour operators, event planners, and key local partners.
• Conduct regular sales calls, site inspections, and client visits to generate transient, group, and extended-stay business.
• Assist in implementing sales strategies established by the Director of Sales to achieve revenue and occupancy targets.
• Support the management and growth of OTA, and wholesalers to maximize production and visibility.
• Monitor local market trends, competitor activity, and customer feedback, providing insights and recommendations to the Director of Sales.
• Respond promptly to sales inquiries, proposals, and requests for quotations in a professional and timely manner.
• Assist with contract preparation, rate agreements, and account maintenance in accordance with hotel policies.
• Coordinate and host hotel site inspections, familiarization trips, and client show rounds.
• Represent the hotel at networking events, trade shows, community events, and industry functions as required.
• Work closely with Front Office and Room Operations teams to ensure a seamless guest experience and successful execution of group and corporate business.
• Maintain accurate records of sales activities, client interactions, and business opportunities within the hotel's CRM and Property Management System.
• Prepare weekly and monthly sales activity reports, including sales calls, appointments, lead generation, account production, and market intelligence.
• Support the Director of Sales with promotional campaigns, special offers, and revenue-generating initiatives.
• Utilize the Property Management System (PMS), channel management platforms, and other sales tools effectively to manage accounts and business opportunities.

QUALIFICATIONS

• Diploma, Associate Degree, or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field preferred.
• Minimum of 2–3 years of sales experience in the hospitality industry, hotel sales, or a related customer-facing environment.
• Proven ability to develop client relationships and achieve revenue targets.
• Strong understanding of hotel operations, room inventory management, and revenue generation principles.
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Strong networking and relationship-building abilities with a customer-focused approach.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using Delphi.fdc and OnQ PMS is preferred.
• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities simultaneously.
• Ability to work independently while collaborating effectively with cross-functional hotel departments.
• Professional appearance and demeanor with a commitment to delivering exceptional customer service.
• Valid driver's license and willingness to travel locally for sales calls, client meetings, and networking events.
• Flexibility to work evenings, weekends, and holidays as required for client events and business development activities.
• Knowledge of the local tourism and hospitality market is an asset.
• Fluency in English required.

Location: Hampton by Hilton, Grand Cayman Benefits: In accordance with CI Labour Act Full time position up to 45 hours per week