Spa Attendant

Seafire Spa at Kimpton Seafire Resort is seeking a Spa Attendant. The Spa Attendant will share our passion for excellence and will be enthusiastic about creating a memorable guest experience. The Spa Attendant will be a part of a diverse and dynamic team which provides award-winning service to our valued guests. This position reports to the Spa Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a clean and orderly work area and promotes a safe working environment
• Sets-up and maintains locker rooms, steam room, spa garden, washrooms, relaxation room and replenishments of refreshments
• Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; reports customer complaints to manager immediately; assists customers in all inquiries in connection with spa services
• Provide guests with spa tours in accordance to the Spa and Forbes standards.
• Ensure all operational and guest supplies are fully stocked at all times.
• Retrieve fresh linen and terry items and deliver dirty linen and terry items
• Clean public spa areas and keeps these well maintained at all times
• Prepare beverages for guest consumption.
• Maintain the strictest hygiene standards.
• Have the ability to do any other duties’ that may be required from time to time to ensure the smooth operation of The Spa.

SPECIFIC EXPERIENCE WE'RE SEEKING

• A passion for customer service and excellent verbal communication skills.
• High School Diploma is preferred.
• 1 - 2 years of relevant experience in a luxury Spa / resort environment required
• Technical education in Hospitality or Spa is preferred
• Prior experience in spa, hospitality or housekeeping is preferred.
• Must be able to lift, push, pull and carry a minimum of 25 lbs. and stand/walk up to 8 hours.
• This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.

Salary: US $8 to $10 per hour + a share in the gratuity pool Estimated Earnings – US $39,000 – $59,000 per annually