Job Title Registered Pharmacy Technician Department Savannah Pharmacy Location Unit 3&4 Building H, Countryside Shopping Village, Hirst Road, Bodden Town, Grand Cayman Remuneration CI$ 22.00 / hr for a 45-hour work week Work Schedule Monday – Sunday ________________________________________
Position Purpose
A Pharmacy is categorized into two distinct operational sections: product-oriented and patient-oriented. Pharmacy Technicians independently execute the technical, product-oriented workflows. This operational division allows Pharmacists to focus on patient-centric clinical tasks, including active drug therapy monitoring and health care provider consultations. The Pharmacy Technician's active assignments shift dynamically based on patient volumes and broad organizational directives. ________________________________________
Core Duties & Responsibilities
1 Medication Dispensing & Order Processing
Assist pharmacists directly during new and repeat prescription fulfilment workflows.
Process medical orders received via telephone scripts, hardcopy scripts, and electronic mail.
Route all new telephone-based medication orders directly to the supervising pharmacist.
Verify prescription completeness and clinical appropriateness prior to software processing.
Validate patient insurance eligibility metrics within the computer profile to guarantee accurate claim routing.
Flag potential drug-to-drug interactions, prescription misuse, and patient non-compliance to the pharmacist.
Execute exact product preparation, including counting, pouring, weighing, measuring, and compounding.
Affix accurate regulatory container packaging labels and assign the correct delivery mode.
Generate required patient-facing informational printouts in alignment with corporate compliance policies.
Assemble patient compliance packs meticulously according to individual scheduling requirements
Procure critical, out-of-stock pharmaceutical products rapidly from external sources for immediate service.
2 Systems & Computer Operations
Perform mandatory daily updates to the master patient profile database and drug files
Conduct routine, periodic inventory counts to reconcile digital balances with physical shelf counts.
Operate POS cash registers and credit card machines with complete financial precision.
Prepare electronic and hardcopy medication insurance claims immediately following prescription data entry.
Submit verified commercial insurance claims online through direct clearinghouse portals.
Troubleshoot immediate software errors and collaborate with corporate IT tech support to resolve system blocks.
3 Administration, Facility Maintenance & Front Store Support
Monitor and replenish baseline equipment supplies, including vials, labels, bottles, bags, and register tapes.
Manage inbound communication channels, answering corporate telephone lines, messages, and electronic mail.
Balance point-of-sale customer cash drawers and process daily accounts receivable metrics.
Audit uncollected patient prescriptions, returning abandoned items to stock and reversing software claims.
Maintain corporate phone indexes and emergency contact lists dynamically.
Sanitize facility work environments daily to maximize workspace safety and operational through put.
Support the retail front-of-store storefront, specifically managing the Cold, Pain, and First Aid sections.
4 Strategic Inventory Purchasing & Procurement
Coordinate complex overseas procurement orders and assist with regional supplier transactions.
Unpack incoming shipments to audit physical contents against invoices before logging inventory software entries.
Source depleted, critical products from non-standard backup vendors during distributor stockouts.
Issue prioritized special orders for non-disposed or highly specialized medications not found on the island.
Borrow immediate emergency stock allocations from surrounding pharmacies when consumer safety demands it.
5 Interpersonal Relations & Client Care
Deliver elite client service experiences by utilizing polished verbal and non-verbal skills.
Enforce strict patient confidentiality protocols to solidify external community trust indices.
Cultivate supportive, collaborative workplace relations with healthcare peers, clients, and corporate managers.
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Professional Qualifications & Development
Regulatory Mandate: Active, valid registration with the Pharmacy Council of the Cayman Islands is strictly required.
Core Competency: Must possess advanced mastery of drug classifications, medical terminology, Latin abbreviations, dosage routes, and controlled substance legislation.
Continuous Learning: Expected to independently read industry journals, tour peer facilities, and attend clinical seminars.
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Corporate Benefits & Leave Allowances
Pension Plan: Eligible for The Silver Thatch Plan after 9 months of continuous on-island residency. Compulsory 5% employee gross monthly salary contribution matched exactly by the employer.
Health Insurance: Enrolled in the CG British Caymanian SHIC+ plan. Premium costs are split via a 50/50 payroll deduction and employer match. Note: Employees may upgrade coverage tiers by paying the premium differential out-of-pocket.
Paid Time Off (PTO): 10 business days of paid annual vacation leave per annum.
Sick Leave: 10 days of paid sick leave per annum. A certified medical doctor's note is mandatory for absences spanning 3 or more consecutive days.
Overtime: Is paid after a 45 hours work week
Staff Discount: Corporate employee discount applied to purchases across Professional Pharmacy, Savannah Pharmacy, and West Bay Pharmacy locations.
