Sales Coordinator

The Sales Coordinator role liaises efforts on the group sales segment to assist in meeting and exceeding the teams booking goals. The position will handle small groups and assist in the designs, development and implementation of creative selling strategies to maximize revenue by assisting in upselling packages and creative food and beverage. The Sales Coordinator will have a keen understanding the overall market -competitors’ strengths and weaknesses, supply and demand, etc., in order to sell effectively against the competition. Builds and strengthens relationships with existing/new customers, assist with client networking initiatives within the local market and utilize negotiation skills and creative selling abilities to uncover new business. The ideal candidate will have:

• High school diploma or GED; 2 years’ experience in the sales and marketing, guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
• 4-year college degree preferred
• Previous experience in proactive lead generation in hospitality and sales discipline.
• Previous experience in hotel sales proactive and reactive
• Knowledge of property-specific business segments (e.g. group, catering, transient).
• Knowledge the hospitality industry.
• Computer experience in excel, work, power point, outlook
• Ability to add, subtracts, multiply, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Excellent communication skills in English, oral and written.
• Attention to detail and follow-up.
• Ability to identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to The Ritz Carlton. Recognize opportunities to up-sell the customer and sell enhancements to create a better Ritz Carlton experience or event.