SECURITY OFFICER/CLERK

The Security Officer will be partial responsibility for the following areas

Check passengers boarding passes Check passenger baggage using X-ray devices to detect prohibited and dangerous items. Provides security protection for commercial aviation, aircraft and passengers. Assist the airport checkpoint personnel. Screen passengers and visitors for weapons, explosives, or other forbidden articles to prevent articles from being carried into restricted area of air terminal, pat downs, performing any combination of following tasks. Use metal detectors and X-ray devices for inspection/ screening passengers. Check the Airport Identity Card for restricted areas. Maintain, operate and test security equipment and or act upon any equipment failures or performance deterioration in accordance with departmental instructions. Provide a high standard of customer service acting in a professional manner at all times, in line with the Customer Service Commitment Control/ Monitor access into restricted areas of the Airport.

The Clerk will be partial responsibility for the following areas

Excellent knowledge of company products, services and policies. Greet customers/visitors warmly, energetically and in a courteous manner, ensuring the experience is pleasant, hassle free and as expeditious as possible. Attentive with a clear understanding of customer requests and ability to provide vital suggestions/advise to clients as necessary. Proficiency in the processing of all customer orders for Concrete, ICF, Steel Studs products and Bulk Water in QuickBooks. Handle all customer related inquiries and queries, provide timely follow-ups and feedbacks and liaison with management as needed Accepting and processing payments in accordance with company policies and procedures. Spooling sales reports and performing end of day balancing and reconciling deposits. Maintain appropriate records of all transactions. Calculating material requirements to provide quotations and sale orders Handling inbound calls and emails. Answering phones and responding to emails professionally and in a timely manner. Dispatching calls, recording and communicating messages frequently, making return calls and checking of the company’s voicemails regularly. Assist in the verification of orders leaving the compound Assist in the accounts receivable function of following up with clients on outstanding balances Assist in the reviewing various departments work schedules to identify any discrepancies. Perform any other duties that may be assigned from time to time by the Directors/Supervisor.