Operations Supervisor

Job Summary

The Operations Supervisor will oversee daily clinic operations, ensuring efficiency, compliance, and high quality patient care. This role requires strong leadership, financial management expertise, and a commitment to regulatory standards. The successful candidate will drive continuous improvement, support clinical teams, and ensure seamless coordination across administrative and medical functions. Standard benefits apply.

Key Duties and Responsibilities

Leadership & Team Oversight: Supervise clinic staff schedules, allocate resources effectively, and foster collaboration between administrative and clinical teams.

Operational Management

Ensure smooth day to day workflows, enforce healthcare policies, and maintain seamless operations across all levels of the clinic.

Financial Accountability

Oversee accounts receivable/payable, reconcile insurance claims and patient billing, manage vendor payments, stock control, and maintain accurate financial records in compliance with healthcare regulations.

Regulatory Compliance

Ensure adherence to healthcare standards including HIPAA, OSHA, and local health authority requirements, safeguarding patient confidentiality and safety.

Quality Assurance & Projects

Lead quality improvement initiatives, manage new projects, and implement innovative solutions to enhance patient care and operational performance.

Organizational Development

Restructure processes and systems to improve efficiency, strengthen service delivery, and support long term clinic growth.

Qualifications

• Minimum of five years’ experience in operations supervision or management, preferably in a healthcare or medical clinic setting.
• Strong background in financial management, medical billing, and insurance reconciliation.
• Proven ability to lead teams, manage HR responsibilities, and optimize staff scheduling.
• Experience in project management, quality assurance, and compliance with healthcare regulations.
• Excellent communication, problem solving, and organizational skills.
• Preferred: Degree in Healthcare Administration, Business Management, or related field; certification in medical practice management is an asset.
• Must be a Caymanian, Permanent Residents or Local Residents to apply.

Benefits

• Standard benefits as required by the laws of the Cayman Islands (i.e. Health Insurance, Pension, Vacation & Sick Leave).