We are seeking an experienced Computer Repair Technician / Sales Representative to provide technical support, equipment repairs, and customer service. Key Responsibilities
Diagnose, troubleshoot, and repair Windows PCs, Apple Mac computers, and printers.
Travel to customer locations to perform onsite diagnostics, repairs, installations, and technical support.
Perform basic network troubleshooting and IP configuration.
Recommend and sell suitable computers, printers, accessories, parts, and related services.
Clearly explain technical issues and proposed solutions to customers.
Complete all required documentation, including mileage and time records, parts used, work completed, and service-history reports.
Maintain accurate records and follow up on outstanding repairs and customer enquiries.
Requirements
This is not an entry-level position.
3-5 years of relevant computer and printer repair experience.
High school diploma or equivalent.
Ability to diagnose and resolve technical problems without direct supervision.
Working knowledge of Windows and macOS operating systems.
Basic networking and IP configuration experience.
Strong sales, customer-service, and communication skills.
Must be dependable, organized, and capable of working independently.