STORE CLERK - DELI (FOOD PREP)

Essential Key Responsibilities and Objectives

• Slice, cut weigh and price merchandise according to price book;
• Prepare orders to customers satisfaction;
• Unload deli merchandise and transport stock to storage areas;
• Maintain shelves and keep cases filled at all times;
• Control freshness by coding and rotating all products and remove out of code merchandise daily;
• Maintain new items and weekly specials;
• Communicate temperature failure of cases and storage areas to Manager in charge;
• Observe policies and procedures established for the Department;
• Abide by all company policies as stated in the Employee Handbook;
• Report to the Deli Manager/Supervisor for daily assignments;
• Follow recipe sheets and if non-existent, have the ability to create one;
• Prepare, package, label and date required food products;
• Maintain a clean and orderly work area;
• Restock all paper and packaging supplies as needed;
• Move cardboard boxes to dumpster area often;
• Observe all safety laws concerning lifting and moving products;
• Keep pot sink area clean, following approved pot washing and sanitizing procedures;
• Keep all equipment clean, following approved washing and sanitizing procedures;
• Inform Manager/Supervisor of out of stock products;
• When transferring product from the store, properly complete the Interdepartmental Transfer Report;
• Helping with inventory/cleaning on the fourth Sunday of every month;
• Follow daily production sheets;
• Perform any and all other tasks that might be required of you by management;
• Ensure that you are fully aware of your schedule and report any required changes in advance of final schedule distribution.

Customer Service Hurley’s credo is “WINNING CUSTOMER SERVICE…EVERDAY…ALLDAY Cook’s are responsible for all aspects of delivering on this credo. The duties include: (But are not limited to)

• Ensuring that every customer is treated fairly and with respect
• Ensuring that our customers are guaranteed a “Safe” shopping experience.
• Ensuring that customers are charged the proper price on all products
• Ensuring that all customer queries are answered correctly and in a timely fashion.
• Ensuring that all phone calls are answered by the third ring
• And most importantly, to insure that every customer receives any and all service that they require to complete their shopping experience.

Minimum Knowledge, Skills And Abilities Required

• Advantage to possess previous customer service experience;
• Must have strong communication skills to ensure excellent customer service;
• Must posses strong mathematical skills to calculate weights and measures;
• Must be able to lift up to twenty five (25) pounds up to forty (40) percent of the time;
• Must be able to stand upright for the majority of your scheduled work shift.