Car Wash Agent

Job Title: Car Wash Agent Department: Washstand Reports To: Washstand Supervisor Job Summary – The primary responsibilities of this position is to provide an important service to our customers. His/her basic job responsibility is to provide Total Customer Satisfaction by properly servicing a variety of vehicles on a timely basis following Avis's established Quality Assurance program. Job Duties

• Wash and detail vehicles inside and out for the ‘ready line’.
• Ensure the ready line is fully stocked with a variety of clean and safe vehicles for customers.
• Inspect all vehicles for body damage, if rentable, record the damage on the car care inspection form.
• Report and mark all vehicle mechanical problems.
• Tag and turn in lost and found items left in or outside the vehicles.
• Provide valet service to customers; shuffle vehicles for customer use; assist in breakdown situations, as required.
• Maintaining and promoting a positive working relationship with all Avis personnel.
• Provide car operation instructions and respond to customers’ needs when necessary.
• Performs other duties related in efforts to enhance our customer service and provide Total Customer Satisfaction.
• Record meter readings for gas pumps and log gassed vehicles.
• Check supplies and equipment.
• Maintain the service area safe and clean.

Requirements

• Ability to read, comprehend, write, English.
• Ability to communicate effectively.
• Ability to work independently and be self-motivated.
• Positive interpersonal skills.
• Ability to work varied hours/days, weekends and holidays as company dictates.
• Ability to display initiative, follow instructions and work with limited supervision.
• Organized time management skills.
• Bilingual (Spanish/English) Preferred
• Car wash experience preferred
• Valid Driver’s License for a minimum of 1 year
• Applicants must be 25 years or older, as the role requires driving and is subject to insurance restrictions.