We are seeking an experienced Receptionist/Medical Billing Professional with at least five (5) years' experience in a Cayman Islands medical practice. The successful candidate must be proficient in DrChrono EMR, CharmHealth, and medical billing, with proven experience submitting claims and liaising with Cayman insurance providers. Experience in a mental health practice is highly desirable, including an understanding of patient confidentiality, trauma-informed communication, and the sensitivity required when supporting individuals with mental health conditions. Responsibilities include managing a busy front desk, scheduling appointments, maintaining accurate electronic medical records, processing billing and insurance claims, collecting payments, handling patient enquiries, and providing administrative support to clinicians. The ideal candidate is professional, organised, detail-oriented, dependable, and committed to delivering exceptional, compassionate patient care. Salary is commensurate with experience. Benefits are provided in accordance with Cayman Islands labour law. Only shortlisted applicants will be contacted.
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