JOB TITLE: Junior IT Business Analyst SALARY: CI$60,000 - CI$85,000 pa
TERM OF EMPLOYMENT: Full-time We are seeking a motivated and detail-oriented Junior IT Business Analyst to join our IT team. The successful candidate will support the discovery, analysis, and documentation of business and technical requirements, helping to deliver technology solutions that improve business processes, drive operational efficiency, and support digital transformation initiatives across the organization.
An associate's degree in Business Administration, Information Technology, Computer Science, or a related field; equivalent experience may be considered 3+ years of experience in business analysis, IT support, or a similar role An Entry Certificate in Business Analysis (ECBA) (preferred) Experience gathering, documenting, and managing business requirements Working knowledge of Excel and Power Query for data analysis and reporting Basic SQL skills for querying and data validation An understanding of project lifecycles, systems development, change management, and risk management Strong analytical, problem-solving, and decision-making skills Excellent communication skills and the ability to present technical and non-technical information to stakeholders Strong organizational skills, attention to detail, and the ability to manage multiple priorities A proactive, customer-focused mindset with a willingness to learn and adapt
Collaborate with business stakeholders and technology teams to deliver effective business solutions Gather, analyse, document, and translate business and technical requirements Assess processes and solutions, identifying opportunities for improvement, automation, and digital transformation Support digital transformation initiatives and technology implementations Develop reporting requirements, dashboards, and data-driven insights to support decision-making Configure, enhance, and support applications, workflows, reports, and Microsoft Power Platform solutions Monitor, troubleshoot, maintain, and optimize systems, applications, and business processes Participate in system testing, support user acceptance testing (UAT), track issues, and support resolution Lead smaller projects and assist project managers on larger initiatives Conduct stakeholder interviews and document user stories, acceptance criteria, process maps, and project documentation Help define KPIs and develop dashboards using Power BI Create training materials and support end-user adoption of new solutions Assist with business case development, solution evaluation, gap analyses, and continuous improvement initiatives Perform other duties as required
At Dart we're committed to creating a workplace where you thrive, offering a competitive salary and benefits designed for your well-being and growth. Our package includes 100% employer-paid medical insurance premium for the employee, employee and employer pension contributions, life insurance and long-term disability coverage (conditions apply), enhanced leave options including, vacation, personal days, maternity, paternity, a wellness screening day and continuing professional development opportunities after successful completion of a six-month probationary period. DEADLINE: Midnight, Friday 30 October 2026.
17 days remaining
