Position Summary: Oversee and manage the housekeeping department, ensuring high standards of cleanliness, sanitation, and aesthetic upkeep in all guest rooms and public areas, while supervising staff and handling budgets and inventory.
Schedule, evaluate and direct all housekeeping associates, including room attendants, house aides, floor supervisors and laundry associates. Coach and counsel associates, providing disciplinary action when and if necessary. Foster a positive and productive work environment by motivating, mentoring, and leading housekeeping team members. Promote teamwork, maintain high morale, and encourage a culture of accountability and excellence across the department. Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms, residences and public areas. Review the Manager on Duty log and follow up where needed. Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed. Ensure sufficient inventory of supplies and cleaning materials is maintained. Responsible for supervising the daily operation of both housekeeping and in-house laundry. Responsible for interviewing, hiring and training new housekeeping team members. Requirements
Minimum of three (3) years of experience as a Housekeeper Manager, Executive Housekeeper, Assistant Executive Housekeeper or equivalent roles. High work ethic and self-initiative May be required to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Prior knowledge of running in-house laundry and guest laundry programs required Hospitality education/ degree preferred Multilingual (English/Spanish) preferred Proficient in Property Management systems (PMS) such as OPERA or similar required. Candidate must be proficient with computers and possess strong skills in Microsoft Office applications, including Word and Excel. Experience with Outlook or similar corporate email platforms is essential for daily communication and scheduling. Prior experience using hotel project tracking systems such as HOTSOS, Transcendent, or similar service optimization and operations management platforms is highly desirable. Familiarity with these tools is essential for efficiently managing service requests, maintenance tasks, and operational workflows.
Sit, stand and walk for varying lengths of time Lift approximately fifteen (25) pounds. Good communication skills, both written and verbal. Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions. Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone phone, filing cabinets, photocopiers and other office equipment as needed Additional Requirements: Available to work extended hours, including weekends, public holidays, and late nights. This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.
3 days remaining
